Please note turn around time is 20-35 business days. Thank you!

Customer Service

COVID-19 Response

Due to COVID-19, Sassy Spirit Vibez is working hard to serve you and we are taking extra care with every order that is processed. With extra care, extra time may be required, and as a result you may experience temporary shipping delays. We appreciate your understanding and patience. Please keep an eye on your email for any order updates and tracking. Please email for any questions. Thank you!

Shipping & Policies

All orders are handmade to order. Please allow 20 to 35 business days for creating your custom tutu. Tracking will be emailed to you as soon as your item ships. Under Add Ons is the option is purchase Rush My Order option.

Since all orders are custom, I am unable to offer returns, exchanges or refunds unless I have made a mistake on the order. Please contact me within 48 hours of item being delivered to discuss further.

Please contact for any questions or to place a custom order. Please allow up to 24 hours for a response.